Case Studies

A leading sports betting company, embarked on the implementation of Workday to streamline its HR and financial processes. However, the organisation faced substantial delays in the Workday launch due to resource conflicts between business operations and testing. These conflicts were a direct result of a lack of professional Workday testing resources and budget limitations. Detailed […]

A prominent online retail brand, decided to separate from its parent company. In the process of establishing a new instance of Workday, the company, lacking expertise in Workday testing, assumed only minimalistic testing of business processes was required. This oversight resulted in increased staff turnover, reputational damage, and issues with suppliers and customer accounts. Detailed

A reputable legal firm, decided to implement Workday to streamline its HR and financial operations. In a critical oversight, the organisation neglected to conduct thorough testing of its Workday configurations and integrations, relying solely on its implementation partner’s smoke testing as a basis for functional end-to-end testing of business processes and reports. Detailed Scenario: In

A prominent life sciences organisation, embarked on a Workday deployment to streamline its HR and financial processes. In a critical oversight, the organisation failed to create a tailored test strategy for the deployment, opting instead for a generic strategy provided by its implementation partner. Detailed Scenario: Recognising the need to modernise its HR and financial

A prestigious higher education institution, recently implemented a new academic management system to handle course allocations and test results. Unfortunately, security breaches go undetected, compromising the integrity of the course allocation process and exposing sensitive test results. Detailed Scenario: In an effort to enhance administrative efficiency and improve academic processes, the college introduced a state-of-the-art

A reputable financial organisation, recently implemented a new payroll system as part of its ongoing digital transformation. Unfortunately, critical flaws in the system went undetected, causing the company to miss salary payments for the months of November and December 2023, triggering a wave of complaints and mass resignations. Detailed Scenario: In the pursuit of increased

A leading finance company decided to upgrade its Human Capital Management (HCM) system to Workday HCM. The goal was to streamline HR processes, improve data accuracy, enhance user experience, and leverage advanced analytics for better decision-making. The company aimed for a quick implementation to minimise disruption and achieve rapid benefits. Implementation Approach The company embarked

A leading global financial institution committed to excellence in banking services and customer satisfaction, has established itself as a trusted partner for individuals, businesses, and communities worldwide, with a rich history spanning several decades. Problem Statement:The institution experienced a significant data breach due to vulnerabilities in its online banking system. This breach compromised sensitive customer

A leading global energy company, known for providing reliable and sustainable energy solutions, encountered significant issues with their smart meters due to insufficient testing. These failures led to inaccurate energy readings, billing discrepancies, and widespread customer dissatisfaction. Impact:The smart meter failures had significant consequences: Customer Disruption:Inaccurate energy readings led to billing errors and discrepancies, causing